At Leverage Leadership, we believe true readiness for the workplace extends beyond technical ability. It’s about cultivating confidence, emotional intelligence, and adaptability.
Through our partnership with NielsenIQ, learners like Krielle Carmen Jabbar are discovering what it means to grow both professionally and personally through our Workplace Readiness Programme.
“The balance between structure and flexibility has been so valuable. I’m learning at my own pace while still receiving support whenever I need it.” - Krielle Carmen Jabbar
Krielle’s Learning Journey
For Krielle, taking part in the Workplace Readiness Programme – a Business Administration NQF Level 4 Qualification (SAQA 61595, 140 credits) – has been a powerful step towards building her career.
This course, run in partnership with NielsenIQ, provides unemployed youth with vital workplace exposure, mentorship, and business administration skills. In addition to the core qualification, Leverage Leadership includes emotional readiness and digital literacy modules. This ensures learners are equipped for every dimension of modern professional life.
Although Krielle will complete her qualification in June 2026, her reflections already show the programme’s impact in developing confidence, capability, and purpose.
Q&A with Krielle Carmen Jabbar
Pre-Programme
- Q: What motivated you to take part in the Workplace Readiness Programme?
- A: I was motivated to join the Workplace Readiness Programme because it provides a unique opportunity to gain practical knowledge and hands-on experience simultaneously. Business administration is a versatile skill set that applies across many industries, which I believe will increase my chances of securing a meaningful job placement.
- Q: How did you decide this was the right programme for you?
- A: I chose this programme because it aligns with my goal of developing strong business administration skills while gaining practical workplace experience.
- Q: What goals or challenges were you hoping to address before starting the journey?
- A: Before starting the programme, I hoped to gain practical experience in a professional environment, strengthen my business administration skills, and improve my confidence in workplace tasks such as organization, teamwork, and communication.
During the Programme
- Q: What was the most valuable part of the learning experience for you?
- A: Although I’m still early in the programme, I’ve already found the balance between structure and flexibility to be very valuable. The programme allows me to learn at my own pace while still providing guidance and support whenever I need it.
- Q: How did the blended approach of facilitation and coaching support your growth?
- A: The combination of online facilitation and personal coaching has been very supportive. Facilitators and learnership leaders are friendly, approachable, and always willing to help, which makes it easier to understand the material and apply it in practical ways.
- Q: Can you share a moment during the learning journey that really stood out or shifted your perspective?
- A: Even though it’s early in the programme, I’ve been struck by how well the online format maintains a sense of connection and support. It’s reassuring to know that I can navigate the programme independently, yet still reach out to facilitators and leaders who are always ready to guide me.
About the NielsenIQ Workplace Readiness Partnership
At NielsenIQ, preparing young talent for the workplace goes beyond technical skills. It’s about developing confidence, professionalism, and adaptability to thrive in today’s evolving business environment.
That’s why NielsenIQ partnered with Leverage Leadership to deliver the Business Administration NQF 4 as a Workplace Readiness Programme.
This programme was specifically designed for unemployed learners on 12-month contracts, blending workplace integration with personal and professional growth.
Because newer QCTO qualifications often extend beyond traditional learnership timeframes due to external assessment requirements, the Business Administration NQF 4 was the perfect fit as it offers flexibility, relevance, and foundational career-building skills.
Through initiatives like this, Leverage Leadership and NielsenIQ are helping South Africa’s youth move beyond unemployment by equipping them with the skills, mindset, and emotional resilience to become the workplace leaders of tomorrow.
