Blog - Leverage Leadership

Workplace Essential Skills Programme: Preparing People for the Realities of Work

The Workplace Essential Skills Programme (SP211009, NQF Level 4) focuses on the one capability every organisation values but few learning pathways develop, the ability to function effectively within a real workplace. This QCTO-accredited Skills Programme builds the professional behaviours, communication skills, and personal accountability needed to thrive at work. It doesn’t replace an older qualification; […]

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Retail Supervisor: Leading Teams, Driving Service, and Building Success

QCTO

Behind every strong retail operation is someone who knows how to bring people together. The Retail Supervisor keeps teams motivated, manages performance, and ensures service standards remain high. The Retail Supervisor qualification NQF Level 4 develops the leadership and operational skills needed to turn potential into performance. It prepares learners to lead confidently, communicate clearly,

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Retail Manager: Shaping Strategy, People, and Performance

QCTO

Retail leadership begins long before the doors open each morning. The Retail Manager is the architect of systems, teams, and strategies that keep entire operations running smoothly. They balance profit with purpose and vision with precision. The Retail Manager qualification NQF Level 6 develops advanced business, analytical, and leadership capabilities for professionals overseeing retail environments

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Project Management Replacement: From Services SETA to QCTO Project Manager

QCTO

The Project Management replacement is already in place. The legacy Services SETA qualifications – the FET Certificate: Project Management (NQF 4, SAQA ID 50080) and the National Diploma: Project Management (NQF 5, SAQA ID 58309) – are being phased out and replaced by the QCTO Occupational Certificate: Project Manager (NQF 5, SAQA ID 101869). This

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Sales Assistant: Building Confidence, Connection, and Career Growth

QCTO

Great customer experiences start with the people who make them happen. The Sales Assistant is often the first face a customer meets, the person who turns a simple transaction into a genuine connection. The Sales Assistant qualification NQF Level 3 helps learners build confidence, professionalism, and service excellence. It is a QCTO-accredited occupational qualification that

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Retail Chain Store Manager: Leading People, Driving Performance, and Building Growth

QCTO

Strong retail networks depend on leadership that sees both the bigger picture and the finer detail. The Retail Chain Store Manager ensures that each store under their care performs with consistency, quality, and customer focus. The Retail Chain Store Manager qualification NQF Level 5 equips professionals with the business insight, strategy, and leadership needed to

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Project Manager: Leading Projects That Create Real Change

QCTO

Ever considered becoming a Project Manager? Projects are how ideas become outcomes. They are how organisations and companies turn goals into growth. The Project Management NQF Level 5 Qualification equips professionals to lead that process with precision, foresight, and accountability in South Africa. This qualification gives structure to potential. It introduces learners to the discipline

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Occupational Trainer Qualification: Building Credible Workplace Training Capacity

QCTO

Workplace learning has evolved beyond classroom delivery. Today, companies need people who can train, assess, and support learning directly where it happens – on the job. The Occupational Certificate: Occupational Trainer (NQF 4, SAQA ID 97154) is a QCTO-accredited qualification that formalises this role. It provides a structured pathway for professionals who facilitate or support

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Office Supervisor: The Backbone of Business Performance

QCTO

Behind every well-organised team is someone who ensures everything runs smoothly, the person who aligns people, paperwork, and priorities. The Office Supervisor NQF Level 5 Qualification was designed for that individual. It’s for professionals who already hold responsibility for daily coordination and want to strengthen their influence with a formal, nationally recognised qualification builds confidence,

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The New Venture Creation Skills Programme: Building Business Bravely

QCTO

Every small business begins the same way, with a person and an idea. But turning that idea into a working enterprise takes skill, structure, and resilience. The New Venture Creation Skills Programme (SP-210401, NQF Level 2) helps aspiring entrepreneurs transform ideas into action. It’s a QCTO-accredited skills programme designed for doers, people who are ready to

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Workplace Essential Skills Programme: Preparing People for the Realities of Work

Retail Supervisor: Leading Teams, Driving Service, and Building Success

Retail Manager: Shaping Strategy, People, and Performance

Project Management Replacement: From Services SETA to QCTO Project Manager

Sales Assistant: Building Confidence, Connection, and Career Growth

Retail Chain Store Manager: Leading People, Driving Performance, and Building Growth

Project Manager: Leading Projects That Create Real Change

Occupational Trainer Qualification: Building Credible Workplace Training Capacity

Office Supervisor: The Backbone of Business Performance

The New Venture Creation Skills Programme: Building Business Bravely

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