At Leverage Leadership, we believe true readiness for the workplace extends beyond technical ability. It’s about cultivating confidence, emotional intelligence, and adaptability. Through our partnership with NielsenIQ, learners like Krielle Carmen Jabbar are discovering what it means to grow both professionally and personally through our Workplace Readiness Programme. “The balance between structure and flexibility has […]
At Leverage Leadership, we’ve watched how the Business Administration (NQF 4) qualification laid the foundation for so many careers. It taught people the basics of administration, communication, and customer service. This often became the first step into formal workplace learning. Now, with the Office Administrator (NQF 5), we see the next step. A qualification that
From Business Administration to Office Administrator: A Natural Evolution Read Post »
If conflict, or conflict management, is not a curse word, as we explored in our last blog, then learning how to manage it is one of the most powerful skills a leader can build. We often think of conflict resolution in business as something we do only when things have gone wrong. But at Leverage
Conflict is often seen as something negative, to be avoided or resolved quickly. But in reality, it’s a signal. It tells us that something matters deeply, that voices want to be heard, and that there is potential for transformation. South Africa’s diversity is a powerful strength, but it can become a source of tension when
Conflict Isn’t a Curse Word – Navigating Workplace Conflict in South Africa Read Post »
What Are the 3 Main Types of AI That Leaders Should Be Aware Of? Artificial Intelligence (AI) is no longer something reserved for tech departments. It’s here, it’s growing fast, and it’s already embedded in many aspects of how businesses operate. For leaders, managers, supervisors and decision-makers, understanding AI isn’t just “nice to have”. See
One of the most common misconceptions about Artificial Intelligence (AI) is that it’s here to take over jobs. But the truth is, when used wisely, AI isn’t a replacement but a powerful tool for enhancing how your team works. For South African business leaders and managers, AI offers a chance to streamline operations, improve performance,
HUMAN BEINGS NOT DOINGS
