An Office Administrator today is not just about handling paperwork and answering phones.
In every successful organisation, strong administrative support forms the backbone of smooth operations. It’s about leading from within the company and managing resources, streamline processes, and enabling teams to perform optimally. That’s why Leverage Leadership offers the Office Administrator Course, a QCTO-accredited Occupational Certificate (SAQA ID 102161) at NQF Level 5.
This 15-month learning journey is more than just a qualification. It’s a transformation pathway designed to empower individuals with a comprehensive suite of administrative skills that serve as the foundation for future leadership roles.
Even if participants don’t yet hold formal management titles, this course equips them to influence positive change and drive efficiency across their workplaces.
Why Choose Our Office Administrator Course?
Our Office Administrator course is built for people who want to move beyond routine tasks and step into a role where they actively support strategy and business growth.
After completion you will have:
- A strong understanding of business communication and customer service.
- The ability to manage meetings, staff support, payroll, and workplace skills planning.
- The confidence to contribute to project management and tender submission processes.
- Digital skills, including social media use and record-keeping in a paperless office.
To summarise, this is a qualification that blends practical workplace abilities with leadership-focused knowledge. It is not just about “doing the job“. It is about understanding the bigger picture and preparing to lead.
What Our Office Administrator Course Covers
The course is carefully structured into knowledge modules, practical skills modules, and work experience modules, ensuring a balanced approach to learning.
Knowledge Modules
- Effective office administration and management.
- Office protocol, etiquette, and deportment.
- Project management (both introductory and computerised).
- Procurement, tendering processes, and resource management.
- Marketing, public relations, and advocacy.
- Social media and digital literacy.
- NQF principles for workplace skills development.
Practical Skills Modules
- Managing meetings and payroll.
- Supporting recruitment and staff induction.
- Providing marketing and public relations administration support.
- Preparing exhibitions and coordinating small projects.
- Handling records, document management, and compliance.
Work Experience Modules
- Managing events or conferences.
- Handling customer and client queries.
- Supervising administration staff.
- Developing and implementing a Workplace Skills Plan.
- Operating in a paperless office environment.
This structured approach ensures that participants are not only qualified but also work-ready, with both technical and hands-on expertise.
Who Should Enroll in the Office Administrator Course?
- School leavers who want to enter the corporate world with a solid, accredited qualification.
- Administrative professionals who want to formalise their experience and progress their careers.
- Individuals seeking a structured pathway to supervisory or managerial roles.
Because this course is QCTO-accredited and carries 445 credits at NQF Level 5, it also opens doors for further learning within the National Qualifications Framework. That means this course isn’t just about short-term skills but about long-term career growth.
Career Opportunities After the Office Administrator Course
- Office Administrator
- Executive Assistant
- Administrative Supervisor
- Project Support Officer
- Procurement Administrator, or
- HR Administrator
These roles are in high demand across industries. More importantly, the skills learned allow individuals to keep growing into office management, business administration, or leadership-focused careers.
At Leverage Leadership, we believe that true leadership often starts behind the scenes. Our Office Administrator course develops people who may not yet have the title of “manager” but who play a vital role in making businesses function, grow, and succeed.
If you’re ready to move beyond routine administration and into a role where you can truly lead from within, our Office Administrator course is your gateway.
