Effective Problem Solving and Decision Making Programme
This programme strengthens organisational performance by embedding structured problem solving and decision making.
Teams gain clarity to navigate challenges, apply systematic investigation, and implement effective solutions. The result is faster decisions, greater resilience, and sustained productivity.
- Flexible
- 8 Credits
- NQF Level 4
- SAQA ID: SP250803
Unresolved problems drain productivity and stall progress.
This programme equips organisations with structured approaches to problem solving and decision making, ensuring teams can navigate challenges with clarity and confidence.
By embedding systematic investigation, solution generation, and evaluation practices, businesses build resilience, accelerate decision cycles, and sustain operational effectiveness.
Accreditations
Related Programmes
Programme Objectives
The Effective Problem Solving and Decision Making Programme targets the following objectives:
- Identify, define, and investigate problems.
- Generate and select the best possible solution.
- Implement the identified solution.
- Evaluate the effectiveness of the solution.
Who will benefit?
- Junior Managers and Supervisors
- Team Leaders and First line Managers
- Operations Planners and Coordinators
- Professionals stepping into leadership roles who need practical decision making skills
Programme Modules
Knowledge Modules
- Topic 1: Problem identification and investigation using commonly accepted techniques
- Topic 2: Decision-making processes
- Topic 3: Solution implementation and evaluation
Application Component
- Topic 1: Identify, investigate and define problem
- Topic 2: Generate and select the best solution
- Topic 3: Implement the identified solution and evaluate its effectiveness


